.png)
Why Choose Aquaknox Marine?
Founded in 2008, Aquaknox Marine was built on a mission to deliver first-class marine service to the boaters of East Tennessee. We have two convenient locations: Aquaknox Norris Lake at Shanghai Resort Marina in Lafollette, TN, and Aquaknox West Knoxville at Fox Road Marina on Fort Loudoun Lake. We’re proud to serve our community with access to premium boating experiences.
We proudly represent Chaparral, Harris, Malibu and Axis Boats. Our dual locations allow us to make the boat buying process as smooth and accessible as possible so you can spend less time shopping and more time on the water.
Service: Not Just Promised, Delivered.
Buying a boat or choosing a service provider is a big decision and not every shop is built for it. At Aquaknox, we do things differently. We only service what we sell: Mercury, MerCruiser, Yamaha, and Malibu Monsoon engines. That focus means our technicians aren’t generalists, they’re true experts.
By zeroing in on a select group of brands, we know these systems inside and out. That depth of knowledge translates to faster diagnostics, better repairs, and fewer wasted days off the water. When you call us, you’re getting a team that’s trained, prepared, and fully committed to making your day on the water the best it can be.
Sometimes, great service means saying “we’re not the right shop”—and that honesty is part of what sets us apart. We believe in clear communication, real expectations, and showing up with integrity long after the sale.
Certified Marine Dealer
We are proud to be one of only two certified marine dealerships in the greater Knoxville area. This is a distinction that reflects our unwavering commitment to excellence. This nationally recognized certification, the highest in the marine industry, is earned through a rigorous third-party audit of every department, evaluating everything from customer service and employee training to safety and ethical practices. It’s not a one-time achievement, but an ongoing pledge to continuous improvement and exceptional service. This recognition is a testament to the dedication of our entire team and our promise to deliver the highest standard of care to every customer we serve.
Continuing Education
Great service starts with great training, which is why our team is committed to continuous education across all departments. Our managers train with Spader Business Planning, our certified technicians stay current through Mercury, Volvo Penta, and Chaparral programs, and our sales team attends annual brand-specific training to stay sharp on the latest features and innovations.
Dockside Care Program
East Tennessee’s lakes make boating here unforgettable, and Aquaknox is proud to serve Harris, Chaparral, Mailu and Axis owners across them all. To keep your experience hassle-free, our Dockside Care Program offers free field service calls during your first year of ownership, with flat-rate visits of $119 after that. Available to original owners of new boats (exclusions apply), it’s our way of putting customer convenience first.
Customer Satisfaction Awards
At Aquaknox, customer satisfaction isn't just talk. It's our standard. Every new boat sale and warranty service is followed by a third-party survey, and we take that honest feedback seriously. From late-night repairs to out-of-state service calls and loaner boats, we go the extra mile. That commitment has earned us the Marine Industry CSI Award every year since 2014, for every brand we carry. We encourage you to check out our amazing Google reviews and customer testimonials—we’re the real deal.