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Service & Parts

Our award-winning service department has proudly earned the Marine Industry Customer Satisfaction Award every year since 2015 and is dedicated to bringing knowledge, precision, and care to every job.

Norris Lake
4.9
West Knoxville
4.8
CSI Award Marine Industry Award

The Aquaknox service team brings expert knowledge, precision, and care to every job.

Whether you need routine maintenance, electrical diagnostics, major engine repair, or professional detailing, our technicians are trained to handle a wide range of marine systems. We offer transparent, upfront pricing on our most common services, and during peak season our service department operates six days a week—supported by a dedicated logistics team for coordinated boat transport to and from our facilities.

Service Specialties

Featured Services

Aquaknox specializes in expert maintenance and repair, including engine diagnostics, system repairs, and seasonal servicing. Our team focuses on fast, precise work to keep your boat running reliably with minimal downtime.

Marine service

Fiberglass Repair Services

Aquaknox provides professional fiberglass repair to restore both the structure and finish of your boat. From minor gelcoat chips to more extensive hull damage, our team delivers clean, durable repairs that blend seamlessly with the original surface.

Request Service
Marine service

Winterization Services

Protect your investment with our comprehensive winterization service. We flush and fog engines, stabilize fuel, and prepare all systems for cold storage so you can enjoy worry-free peace of mind all season long.

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Audio Upgrades Services

Upgrade your on-water entertainment with professional audio installations. We carry and install premium marine audio systems designed to perform in the harshest boating environments.

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Marine service

Merc Outboard Services

As a certified Mercury dealer and repair facility, our technicians have factory-level training for Mercury outboard engines. From tune-ups to full rebuilds, we keep your Mercury running like new.

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Malibu & Axis Services

Certified service for Malibu and Axis wake boats. Our team specializes in ballast systems, surf systems, MaliView upgrades, and factory warranty repairs.

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Full Service Menu

Last updated: June 1, 2026

Download Current Service Menu
A note on integrity

Honesty and transparency are part of what make our service exceptional.

Sometimes great service means saying “we’re not the right shop” – and that honesty is just part of what sets us apart. We believe in clear communication, real expectations, and showing up with integrity long after a sale.

Parts Department

Our Marine Parts Department has you covered.

We stock a wide selection of commonly needed parts for Chaparral, Harris, Mercury, and Yamaha products. If we don’t have what you need on hand, most items can be sourced within one business day.

With the addition of Malibu and Axis to our service department, we are actively expanding our parts inventory to include a full range of Malibu and Axis components. This means quicker turnaround times and stronger support for your boat.

Make a Parts Request
norris lake west knoxville

Two Service Locations, Unmatched Experience

Norris Lake
856 Shanghai Road
LaFollette, TN 37766
(423) 566-9520

Visit Aquaknox's Norris Lake location to explore our boats right on the water. With direct lake access, you can step aboard, compare models, and work with our team in a setting designed for a straightforward, hands-on experience.

Sales Hours
Monday
9AM – 5PM
Tuesday
9AM – 5PM
Wednesday
9AM – 5PM
Thursday
9AM – 5PM
Friday
9AM – 5PM
Saturday
9AM – 5PM
Sunday
By appointment only
Service Hours
Monday
8AM – 4:30PM
Tuesday
8AM – 4:30PM
Wednesday
8AM – 4:30PM
Thursday
8AM – 4:30PM
Friday
8AM – 4:30PM
Saturday
Closed
Sunday
Closed
West Knoxville
1102 Fox Road
Knoxville, TN 37922
(865) 238-0050

Our West Knoxville showroom is conveniently located at Fox Road Marina on Fort Loudoun Lake. Visit us to browse our full lineup of new and pre-owned boats with our knowledgeable team.

Sales Hours
Monday
9AM – 5PM
Tuesday
9AM – 5PM
Wednesday
9AM – 5PM
Thursday
9AM – 5PM
Friday
9AM – 5PM
Saturday
9AM – 5PM
Sunday
By appointment only
Service Hours
Monday
8AM – 4:30PM
Tuesday
8AM – 4:30PM
Wednesday
8AM – 4:30PM
Thursday
8AM – 4:30PM
Friday
8AM – 4:30PM
Saturday
Closed
Sunday
Closed
Norris Lake
4.9
West Knoxville
4.8

Hear why Aquaknox has left thousands of customers leaving happy.

Let us help you get you back out on the water.